Authenticating an employment contract in Qiwa: step by step, and reasons for rejection

Why is authentication mandatory?

Authenticating employment contracts is mandatory from the employee's start date, and it covers both Saudis and non-Saudis, even employees on probation. The aim is to protect both parties, ensure the accuracy of contract data, and reduce disputes arising from unauthenticated contracts.

How does authentication happen?

Authentication does not happen with a single, separate click — it happens as a result of the contract's workflow.

• •The company creates the contract in Qiwa for Employers with its details (job title, salary, duration, start date).
• •The contract reaches the employee through their account on Qiwa for Workers.
• •The employee approves it, rejects it, or proposes an amendment.
• •Once both parties approve, the contract is automatically authenticated by the Ministry of Human Resources and Social Development.

The timeframe

The timeframe depends on how quickly the employee approves. If they do not approve within a period not exceeding 10 days, the contract is automatically cancelled and the procedure must be repeated. So follow up with your employee to make sure they approve in time.

Which contracts can be authenticated?

New contracts, currently active contracts, and paper contracts can all be authenticated. To authenticate an active contract, enter the start date as it appears on the employee's first contract with the company, along with their latest salary and allowance amounts.

Qiwa first, then GOSI

The sequence matters: the contract is authenticated on Qiwa first, then it is automatically reflected in the GOSI systems, not the other way round. Starting from the wrong side causes a mismatch in the data.

The most common reasons for rejection or cancellation

• •The employee does not approve within the timeframe, so the contract is cancelled.
• •Incomplete data in the contract.
• •An inactive or suspended commercial registration for the company.
• •The employee is linked to another authenticated contract that is still active.
• •The occupation does not match the company's registered activity.