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HRFirst runs recurring employee affairs work for Saudi SMEs. We document the agreed work before it starts. Each group below shows what we handle, what stays with your authorised signatory, and what requires a separate project.

Recurring employee affairs operations

The recurring daily and monthly work listed in your operating plan.

Detailed items

  • Employee files and data

    A structured file per employee: data, documents, key dates and current status, on your existing system or on organised files.

  • Lifecycle documents and HR letters

    Contracts, addenda, employment letters, data amendments and end-of-service letters, prepared ready for signature and approval.

  • Onboarding and offboarding preparation

    A clear preparation checklist for every new hire, and an orderly closing checklist on exit: documents, assets, access and data.

  • Leave, attendance and requests

    Balances and requests recorded, attendance and absence tracked, and employee requests reaching you ready for a decision.

  • Payroll data preparation

    Monthly payroll data prepared and reconciled: base, allowances, deductions, absence and changes, before approval.

What HRFirst does

  • Collect and update data and documents on a regular cycle.
  • Prepare letters and forms and submit them ready for approval.
  • Track requests, balances and attendance and resolve discrepancies.
  • Prepare and reconcile the payroll data file before handover.

What stays with you

  • Signing and approving contracts, letters and decisions.
  • Approving exceptions and out-of-policy leave.
  • Approving payroll and executing bank transfers.
  • Granting the permissions and access required to work.

Agreed government-platform follow-up

We follow up only the agreed platforms, within the permissions granted to us, and state upfront which actions need your presence or authority.

Detailed items

  • Agreed platform follow-up

    Qiwa, GOSI, Mudad, Muqeem, Absher Business and Balady: the discovery session identifies which platforms and actions the service covers.

  • Document and residency expiry tracking

    Iqama, work permit, contract and recurring document dates tracked, with advance notice well before they fall due.

  • Preparing transaction requirements

    Documents and data required for a transaction prepared in advance so nothing stalls at execution time.

What HRFirst does

  • Follow up agreed platforms and track upcoming requirements.
  • Prepare the documents and data needed ahead of each deadline.
  • Escalate anything that needs your decision, authority or presence.

What stays with you

  • Platform permissions and access remain yours and are granted explicitly.
  • Final approval and any action requiring the owner in person.
  • Government fees and payments.

What needs a separate project

  • Correcting accumulated backlogs or legacy platform data is treated as separate setup work before recurring operations begin.

Visibility, approvals and reports

You know where HR stands without asking, and exactly what is waiting on your decision.

Detailed items

  • Monthly operating report

    A written report in plain language: what was completed, what is pending and why, what awaits your decision, and what is coming up.

  • Approval matrix and workflow

    Who requests, who reviews, who approves and within how many days, documented so no request gets lost between parties.

  • Deadlines and requirements board

    One list of every recurring date and requirement with its status, kept current and available to you.

What HRFirst does

  • Keep status current and produce the monthly report.
  • Document the approval workflow and work to it as agreed.
  • Track deadlines and give notice well in advance.

What stays with you

  • Reading the report and taking the decisions raised to you.
  • Approving any change to the agreed work or approval workflow.

Separate setup projects

Work with a start and an end, priced and delivered independently of monthly operations, chosen when you need it.

Detailed items

  • Data clean-up and migration

    Scattered data collected, reconciled, cleaned and migrated into your system or approved files.

  • Org structure and job descriptions

    A simple structure that fits your size, with job descriptions for core roles and clear duties and responsibilities.

  • Policies, procedures and internal regulations

    A first draft, then human review, then referral of the regulation to the proper legal and competent-authority approval pathway when required.

  • HR or attendance system selection and setup

    Options compared for your size and branches, with help choosing and configuring. We neither build nor sell systems or devices.

What HRFirst does

  • Run the project against an agreed schedule and deliverables.
  • Prepare the drafts, files and comparisons required.
  • Hand over documented deliverables ready to use once approved.

What stays with you

  • Approving final deliverables and any purchase or contract decision.
  • Formal adoption of regulations rests with the authorised party.

What needs a separate project

  • This work sits outside monthly operations and has its own deliverables and price.

Not included

  • Legal advice, representation or litigation.
  • Tax, zakat and accounting advisory.
  • Executing bank transfers or any financial action on your behalf.
  • Building or selling HR systems or biometric devices.
  • Guaranteeing outcomes or approvals from any government entity.
  • Recruitment agency or labour supply services.
  • We work within agreed hours only.

The agreed work is documented after the discovery session. We do not guarantee outcomes or approvals from any government entity, and we do not carry out a government action before responsibilities are documented and authority and approval are granted. The service does not include legal or tax advice or bank transfers.

Want a written operating plan for your company?

A short conversation to understand your situation, then we document the work and operating plan before any commitment.